Privacy Policy
Last updated: 03-09-2026
The Indian Pharma respects your privacy and is committed to protecting the personal and business information you share with us through this website. As a pharmaceutical export business working with hospitals, distributors, government agencies, and NGOs across multiple countries, we handle information that often carries genuine commercial and regulatory sensitivity — and our approach to data protection reflects both Indian law and the international standards our buyers expect from a serious B2B partner.
The Regulatory Context Behind This Policy
India's data protection framework has changed significantly in recent years. The Digital Personal Data Protection Act, 2023 (DPDP Act) received presidential assent in August 2023, and the accompanying Digital Personal Data Protection Rules were formally notified by the Ministry of Electronics and Information Technology on 13 November 2025, giving India a defined, phased compliance roadmap running through 2027. This positions India alongside the EU (GDPR), California (CCPA), and Brazil (LGPD) as a jurisdiction with a comprehensive statutory privacy framework — a meaningful shift from the more limited protections that existed previously under the Information Technology Act and associated rules.
The DPDP Act applies broadly: to personal data processed within India, and in certain cases to processing outside India where it relates to offering goods or services to individuals in India. Enforcement sits with the newly established Data Protection Board of India, which can investigate complaints and levy penalties reported to range up to ?250 crore for serious violations. We reference this context not to alarm visitors, but because it shapes concretely how we handle the enquiry and business data submitted through this site.
Information We Collect
How We Use Your Information
How We Protect Your Information
We implement reasonable technical and organizational measures to protect submitted data from unauthorized access, alteration, or disclosure. Access to buyer and enquiry data is restricted to authorized personnel directly involved in order processing, documentation preparation, and customer support.
Sharing of Information
We do not sell or rent your personal information to third parties for marketing purposes. Data may be shared only in limited circumstances: with logistics and freight partners for order fulfillment, with regulatory bodies where required for export documentation or customs clearance, and with payment processors, where applicable, for secure transaction handling.
Your Rights
Under the DPDP Act, individuals (referred to in the Act as "Data Principals") have rights to access, correct, and request erasure of their personal data, and to file grievances if those rights aren't honored. You may exercise these rights by contacting us directly; response times may vary based on the regulatory record-keeping requirements that apply to pharmaceutical export transactions, some of which must be retained even after a deletion request.
Cookies
This website uses cookies to improve browsing experience and analyze site traffic patterns. See our Cookie Policy for full details.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, applicable law — including further DPDP Rules provisions as they come into effect — or the services we offer. Continued use of this website after changes are posted constitutes acceptance of the revised policy.
Contact Us
For privacy-related questions or data requests, contact us at info@theindianpharma.com.
